![]() For example, it was noted on 76% of people’s best days, when their reported moods were most buoyant, and on only 25% of their worst. “I felt relieved and happy because this was a minor milestone for me,” she wrote, adding that her efforts to enhance a specific version of software were now “90% complete.” A close analysis of nearly 12,000 diary entries, together with the writers’ daily ratings of their motivation and emotions, shows that making progress in one’s work-even incremental progress-is more frequently associated with positive emotions and high motivation than any other workday event. In one end-of-day entry, an information systems professional rejoiced that she’d finally figured out why something hadn’t been working correctly. ![]() This was apparent in vivid detail in the diaries we asked these knowledge workers to e-mail us every day. When workers sense they’re making headway, their drive to succeed is at its peak. On days when they feel they are spinning their wheels or encountering roadblocks to meaningful accomplishment, their moods and motivation are lowest. On days when workers have the sense they’re making headway in their jobs, or when they receive support that helps them overcome obstacles, their emotions are most positive and their drive to succeed is at its peak. Having just completed a multiyear study tracking the day-to-day activities, emotions, and motivation levels of hundreds of knowledge workers in a wide variety of settings, we now know what the top motivator of performance is-and, amazingly, it’s the factor those survey participants ranked dead last. ![]() “Recognition for good work (either public or private)” came out number one. In a recent survey we invited more than 600 managers from dozens of companies to rank the impact on employee motivation and emotions of five workplace factors commonly considered significant: recognition, incentives, interpersonal support, support for making progress, and clear goals. The Problem.Īsk leaders what they think makes employees enthusiastic about work, and they’ll tell you in no uncertain terms. Which ones will you get behind? 1: What Really Motivates Workersīy Teresa M. Ranging from productivity boosting to nation building, from health care to hacking, any of the ideas presented in the following pages could go far with broad-based buy-in. HBR’s annual ideas collection, compiled in cooperation with the World Economic Forum, offers 10 fresh solutions we believe would make the world better. When the business community supports an idea, change can happen fast.
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